📜 Mourah Home – Terms & Conditions

1. Introduction & Acceptance

By accessing and using Mourah Home (the “Website”), you agree to these Terms & Conditions (“Terms”). If you do not accept them, please do not use the Website. We reserve the right to update these Terms at any time, and changes take effect once posted. Continued use means acceptance of the revised Terms.

2. Eligibility & Account Use

You must be at least 18 years old to place orders. When creating an account, provide accurate and current information. You’re responsible for maintaining password confidentiality and all activity under your account. If misuse is detected, we may suspend or terminate your account without notice.

3. Products, Pricing & Availability

We make every effort to display accurate product information and pricing. However, errors may occur. We reserve the right to correct any errors, update information, or cancel orders. Total prices displayed at checkout are final. All payments are processed securely in UAE Dirhams (AED).

4. Order Acceptance & Confirmation

After placing an order, you’ll receive an email confirmation. This is not acceptance until the order is processed. We reserve the right to reject or cancel orders for any reason, including stock shortage, pricing errors, or suspected fraud.

5. Payment Terms

We accept payment methods as displayed at checkout. By providing payment details, you authorize payment and confirm you have the right to use the provided method. All charges are final once confirmed.

6. Shipping & Delivery

Shipping is subject to our full Shipping Policy. Ordering through our site implies agreement to those terms, including any shipping costs, delivery timelines, and duties/VAT.

7. Returns & Refunds

Returns and refunds are governed by our Returns & Exchanges Policy. By placing an order, you consent to our processes and timelines.

8. Intellectual Property Rights

All content on Mourah Home—including text, images, logos, designs—is owned by Mourah Home and protected by UAE and international IP laws. You may not copy, reproduce, or use our content for commercial purposes without explicit written consent.

9. Prohibited Uses

You agree not to:

  • Upload or transmit content that is unlawful, harmful, defamatory, or obscene.
  • Disrupt or interfere with website operation or security.
  • Engage in fraudulent or illegal activity.
  • Use automated tools (bots, scrapers) without permission.

Violations may result in legal action, account termination, or refusal of service.

10. Limitation of Liability

To the maximum extent permitted by law, Mourah Home shall not be liable for any direct, indirect, incidental, consequential, or punitive damages related to use of the Website or purchase of products, even if advised of potential damages.

11. Disclaimer of Warranties

All products are provided "as is" without warranties of any kind. We make no express or implied warranties, including fitness for a particular purpose, merchantability, or non-infringement.

12. Third‑Party Links

The Website may include links to third-party sites or services. We have no control or responsibility for their content, accuracy, or policies. Your use of third-party sites is at your own risk.

13. Governing Law & Dispute Resolution

These Terms are governed by UAE law. Any disputes will be resolved exclusively in UAE courts (Dubai jurisdiction) unless arbitration is mutually agreed. By using the Website, you consent to this jurisdiction.

14. Severability & Waiver

If any provision is deemed invalid or unenforceable, it will be removed without affecting the remaining Terms. Failure to enforce a right does not constitute a waiver of that right.

15. Contact Us

For questions about these Terms, email Info@mourahshop.com or call +971585950114. Our support team is available Sunday–Thursday, 9 AM–6 PM GST.