RETURN & REFUND POLICY

  • We understand that you may occasionally wish to return your purchases. We’ll be happy to help you with the process.
    We do not accept:
  • Products damaged by misuse, even if they are still under warranty.
  • Products that have been used, altered, assembled or installed, unless they are defective.
  • Products that have already been assembled, unless the Mourah team determines that there is a manufacturing defect. We reserve the right to check for defects and will repair or replace the defective products at our discretion.
  • Make sure you return your products in their original packaging within 14 days of delivery. Double-check that you’ve included the original invoice, as well as all the accessories that came with your order.
  • Need help?
    Contact us at info@mourahshop.com for questions related to refunds and returns.