RETURN & REFUND POLICY
- We understand that you may occasionally wish to return your purchases. We’ll be happy to help you with the process.
We do not accept: - Products damaged by misuse, even if they are still under warranty.
- Products that have been used, altered, assembled or installed, unless they are defective.
- Products that have already been assembled, unless the Mourah team determines that there is a manufacturing defect. We reserve the right to check for defects and will repair or replace the defective products at our discretion.
- Make sure you return your products in their original packaging within 14 days of delivery. Double-check that you’ve included the original invoice, as well as all the accessories that came with your order.
- Need help?
Contact us at info@mourahshop.com for questions related to refunds and returns.